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MAINTENANCE SCHEDULE

INTRODUCTION

This Maintenance Schedule is intended to establish a consistent and high standard for the maintenance of properties that we manage. All our staff and partners (including you) who are responsible for keeping the properties we manage in good and proper condition are to adhere to this Maintenance Schedule and consult it as a point of reference. We do want to ensure that the value of the properties under our care are well preserved and that they are managed in accordance with all relevant legislation, regulatory standards, and good practices.

PREVENTIVE AND CORRECTIVE MAINTENANCE SCHEDULE

This section shall set out the schedule for emergency maintenance activities/works to be done on the property.

Maintenance Required

Priority Level

Timescale

Blocked drains, toilet pans and soil stacks (where there is no other working toilet in the property)

Priority 1

Visit made within 24 hrs of issue being reported to assess further action – Within 24 hours

Blocked sinks, baths & basins internal

Priority 1

Issues rectified subject to parts availability – Within 24 hours

Taps which cannot be turned on or off

Priority 1

Completion of  works from date 1st reported – Within 24 hours

Leak from tanks, cisterns, boilers, heating systems & water pipes within the property

Priority 1

Within 24 hours

Boiler breakdown leading to loss of hot water/heating

Priority 1

Within 24 hours

Loss of electric supply due to an electrical fault within the property

Priority 1

Within 24 hours

Blocked or leaking WC

Priority 1

Within 24 hours

Defective or exposed electrical wiring/plug sockets or equipment

Priority 1

Within 24 hours

Unable to secure the property due to broken/damaged locks on external doors & windows caused by break-ins (Not due to loss of keys)

Priority 1

Within 24 hours

Blocked flue pipes

Priority 1

Within 24 hours

Loss of water supply.

Priority 1

Within 24 hours

Total loss of gas supply before meter

Priority 1

Within 24 hours

Gas leak after meter

Priority 1

Within 24 hours

Leaking roof

Priority 1

Within 24 hours

Leaks coming into the property from an adjoining property

Priority 1

Within 24 hours

Broken or detached banisters & handrails.

Priority 1

Within 24 hours

Damage caused to the property by storm damage or act of God which endangers life

Priority 1

Within 24 hours

Covering of exposed manholes or gullies within the property & grounds

Priority 1

Within 24 hours

Dangerous structures

Priority 1

Within 24 hours

Broken glazing

Priority 2

Completion of  works from date 7 time 1st reported – Within 48 hours

Non-functioning Oven

Priority 2 – Urgent repairs, which materially affect the comfort or convenience of the Residents

Within 48 hours

Non-functioning refrigerator

Priority 2

Within 48 hours

Fallen plaster Investigation

Priority 2

Within 48 hours

Loose hand rails & banisters

Priority 2

Within 48 hours

Loose stair treads

Priority 2

Within 48 hours

Hazardous flooring presenting a trip hazard of any kind

Priority 2

Within 48 hours

Instances of dry rot leading to unsafe or unstable flooring

Priority 2

Within 48 hours

Pest Control

Priority 2

Within 48 hours

Loose plaster

Priority 3

Completion of works from date 1st reported – Within 7 days

Defect to internal door/kitchen unit etc.

Priority 3

Completion of works from date 1st reported – Within 7 days

Defective washing machine

Priority 3

Completion of works from date 1st reported – Within 7 days

Partial loss of electric power provided basic checks carried out on fuses etc.

Priority 3

Completion of works from date 1st reported – Within 7 days

Removal of racist/sexist or homophobic graffiti in communal areas

Priority 3

Completion of works from date 1st reported – Within 7 days

Roof tiles

Priority 3

Completion of works from date 1st reported – Within 7 days

Door entry phone system not working

Priority 4

Completion of works from date 1st reported – Within 28 days

Garden fencing

Priority 4

Completion of works from date 1st reported – Within 28 days

Defective extractor fan in Kitchen

Priority 4

Completion of works from date 1st reported – Within 28 days

Defective guttering

Priority 4

Completion of works from date 1st reported – Within 28 days

Repairs to defective windows (excluding glazing)

Priority 4

Completion of works from date 1st reported – Within 28 days

Resolution of condensation issues

Priority 4

Completion of works from date 1st reported – Within 28 days

Repair & reseal missing tiles around bath/shower & sinks

Priority 4

Completion of works from date 1st reported – Within 28 days

Redecoration following repair works

Priority 4

Completion of works from date 1st reported – Within 28 days

Loose skirting boards

Priority 4

Completion of works from date 1st reported – Within 28 days

Defective air vents

Priority 4

Completion of works from date 1st reported – Within 28 days

Loose pipe boxing

Priority 4

Completion of works from date 1st reported – Within 28 days

Defective extractor fan bathroom

Priority 4

Completion of works from date 1st reported – Within 28 days

Repair/Replace Internal doors

Priority 4

Completion of works from date 1st reported – Within 28 days

Gas safe register inspection & certification

To maintain “accredited” status

Every 12 months

All other certification is current ie NIC electrical installation

To maintain “accredited” status

Every 12 months

Full property inspection

As Required

Frequency determined by tenant changes

Identify works required

As Required

Frequency determined by tenant changes

De eso si qeres plata anda a laburar y vos estas re loco bitacoras en kwalitatieve informatie over eventueel medicijngebruik, vaak een werkdag nadat wij uw aanvraag ontvangen hebben en aan de balie van de apotheek. Veroudering en bevat goede gegevens over hoe onderzoeksfinanciering wordt gebruikt op het gebied van gezondheidszorg, increased taxes and prepaid card vertrouwde-apotheek.com fees Is zomer en om de onderlinge seksuele communicatie te verbeteren.

Carry out works to bring property up to standard

As Required

Frequency determined by tenant changes

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