Acceptable Use Policy (AUP)

This Acceptable Use Policy (“Policy”) is an agreement between CSA & Co Limited (“we”, “our”, or “us”) and you (“User”, “you”, or “your”). It outlines the general guidelines, acceptable, and prohibited uses of the realestateagentslondon.co.uk website and any of its products or services (collectively, “Website” or “Services”).

Prohibited Activities and Uses

You may not use the Services for any activity that violates applicable law, harms others, or subjects us to liability. These prohibited activities include:

  • Disclosing sensitive personal information about others.
  • Collecting personal information about third parties without their knowledge or consent.
  • Engaging in threatening or harassing behavior.
  • Purchasing any of the Services on someone else’s behalf.
  • Misrepresenting products or services.
  • Infringing on intellectual property rights.
  • Encouraging or facilitating any of the above activities through our Services.

System Abuse policy

Any User violating our Service’s security is subject to civil and criminal liability, as well as immediate account termination. Examples of system abuse include:

  • Distributing tools designed to compromise security.
  • Intentionally transmitting viruses or corrupted data.
  • Accessing unauthorized networks or scanning systems without permission.
  • Monitoring data on any network without proper authorization.

Service Resources policy

You are prohibited from using excessive amounts of the Services, especially if it results in performance issues for other Users. Activities that contribute to excessive use include:

  • Deliberately overloading the Services or launching denial-of-service attacks.
  • Engaging in other activities that degrade the performance of our Services.

No Spam Policy

You may not use our Services to send spam or unsolicited bulk messages. We have a zero-tolerance policy for any use of our Services associated with spam in any form. Users who violate this rule may have their accounts terminated without notice.

Security policy

You are responsible for maintaining reasonable security precautions for your account. This includes protecting your login details and updating your password regularly to safeguard your account.

Enforcement policy

We reserve the right to take corrective action when this Policy is violated, including:

  • Suspending or terminating your account without notice.
  • Disabling or removing prohibited content.
  • Reporting violations to law enforcement.
  • Suspending accounts that do not respond to our abuse team within two days.
  • Accounts suspended or terminated for violations will not be reactivated. Additionally, we reserve the right to recover any costs incurred by identifying and removing offenders from our Services.

Reporting Violations policy

To report a violation of this Policy, please contact us immediately. We will investigate and assist you accordingly.

Changes and Amendments

We reserve the right to modify this Policy at any time. Updates will be effective upon posting on our Website, and continued use of the Services constitutes acceptance of the revised terms.

Acceptance of This Policy

By using our Website or Services, you acknowledge that you have read and agreed to this Policy. If you do not agree to its terms, you are not authorized to use our Services.

Contacting Us

If you have any questions or concerns regarding this Policy, please email us at info@realestateagentslondon.co.uk.

Acceptable Use Policy | Real Estate Agents London

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